> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.promo.ly/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Promo email queue

After creating a promo campaign, selecting your recipients and clicking ‘send’, your promo emails are added to the sent queue. Promoly processes the queue within a few minutes. 

Promoly will start scheduling delivery. During this time, the status is ${color}[#000000](**pending**). Once complete, Promoly changes the status to **cued**. When you see **cued**, Promoly delivery is imminent and will display **sent**.