> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.promo.ly/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What audio formats do you support?

Promoly supports .wav, .aif, .flac, .mp3, and .m4a file formats.

If you import a track from Spotify or another streaming service, Promoly stores the public preview (usually about 30 seconds), not the full master. Upload the full file if you need the complete track.