Free List Analysis

****Improving your open rates **

**Promoly can help you greatly improve your open rates and overall deliverability and reputation score on various email servers. All accounts come with free list analysis which we periodically perform for all users to avoid high bounce rates which can negatively affect overall reputation for our senders which in turn affects deliverability.

The free list analysis is an estimation based on an intelligent segmentation of your data. The results provided are not 100% accurate, but most importantly they are effective in preventing serious problems with deliverability due to high bounce rates.

Filtering bad emails
If any recipients in your list are marked as “invalid” or are being filtered and you would like us to manually review them, shoot us an email and we will take a look.

Cleaning your list
Also note, the Free List Analysis is a precursor to the next step in cleaning up your list. We use a 3rd party service to perform this operation which is why we charge a fee to initiate the automatic cleaning process for you. Contacts are not deleted. They are simply marked “inactive” or “filtered” and will otherwise remain untouched in your list. This process is completely optional in that you can do this process manually on your own and reupload or purge any bad emails from your list manually.  If your sending was paused because of your estimated bounce rate, the pause lifts when our paid list cleaning finishes, or when you clean your list yourself and a new free analysis no longer matches the rule in Estimated Bounce Rate Explained. If you choose to pay for the List Cleaning Service, via the in-app purchase on the Promo.ly dashboard, we will charge your account for the amount shown and automatically clean your list for you.  Any emails that are found to be invalid are filtered when the cleaning finishes, and we won't send to them.

Updated on: 30/10/2026