Articles on: Sent

My promos are going to SPAM

Your promos should not be going to your recipient’s SPAM folder. One of the main reasons this may happen is because spam filtering has become more meticulous. Email providers are attempting to eliminate spam by tightening their filters. However, the filters aren’t always 100% accurate, so occasionally legitimate promos go to spam too. If you encounter your promos landing in SPAM, please message us on chat, and we’ll check things out for you.

Tips for keeping out for SPAM:

Don't include lots of html links in your press release information. The more you add the more the email clients will check.
Think about your wording. If you are using lots of spammy words, the email clients will associate your promo as spam. Here's a good guide.
Ask your recipients to whitelist
Ask your recipients to move any promos landing in spam to their inboxes.

Updated on: 20/05/2021

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