How do team seats work?

Team seats are how people share one Promoly account.


Seats included in each plan


The account owner uses 1 seat.


  • Starter: 1 seat
  • Basic: 1 seat
  • Pro: 2 seats
  • Premium: 3 seats
  • Label and Ultra: 5 seats


Extra seats


Extra seats are £9 per month, 1 seat each, up to 5 extra.


You can buy extra seats on Pro, Premium, Label, and Ultra only, and only through Stripe.


Starter and Basic cannot buy a lone extra seat. If a second person needs access, upgrade to Pro.


What counts as occupied


Occupied seats are the owner, plus active members, plus pending invites.


What seats do and do not do


Members inherit the owner's entitlements.


Seats do not unlock plan-gated features. A seat lets someone into the account. It does not raise the plan.


Need plan prices or add-ons? See What's the cost of Promoly?.

Updated on: 28/08/2026

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