How many Sends do I have left?

To view how sends you have remaining, please hover over the top right corner of the Promoly dashboard. A menu will appear and display the remainder.

When you activate or renew a paid plan (Stripe), Promoly applies your plan's monthly send allowance to that balance. Extra sends from your add-on are added to your plan's monthly allowance. They reset each month along with it, and unused sends don't carry over.

If you run out of credits but don't wish to subscribe to a higher billing plan, you can add extra sends. They're a monthly add-on, not a one-off top-up, and the price depends on your plan: £7 per 250-send block a month on current plans, or £5 per 250-send block a month if you're on one of our older plans (Starter £10, Basic £19, Pro £39 or Premium £79 a month). Extra fan sends are £2 per 1000 a month.

If you just activated a plan and still see 0 sends while billing shows Active, refresh the page. If it stays at 0, chat us and we'll fix it.

Updated on: 02/10/2026