• How do I cancel my account?

  Promoly charges on a monthly or yearly basis, depending on your needs. We don’t lock you into a long-term contract – so you can cancel your account at any time. To pause your account, head to billing and click cancel my membership. || The following action will suspend your subscription, but your account will remain active for any remaining days that fall within thiSome readers

• Incorrect billing

  If you believe you have been billed incorrectly, please raise a support ticket, and it will be addressed.Few readers

• How many Sends do I have left?

  To view how sends you have remaining, please hover over the top right corner of the Promoly dashboard. A menu will appear and display the remainder. | If you run out of credits but don't wish to subscribe to a higher billing plan, you can purchase an 'increase sending limit' addon.Few readers

• What payments do you accept?

  We accept all major credit/debit cards and PayPal. Braintree Gateway Payments power all payments. || Promoly does not store any financial information on their servers.Few readers

• My payment is being declined

  Occasionally payment cards are declined. This is generally due to the bank blocking the transaction for various reasons. If you are trying to purchase or renew your subscription and experiencing difficulties, please chat with us, and we will manually sort this out for you.Few readers

• What's the cost of Promoly?

  Pricing starts at £10 per month. Please head to our pricing page for our current subscription costs. || If you're unsure which pricing plan is best for you, please send us a message and we'll guide you.Few readers