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  • How do I contact support from Inbox?
    If you use Promoly Inbox as a recipient or DJ, you can chat with Promoly from Inbox. You do not need a sender (dashboard) login. Where chat appears Chat is available on: Promoly Inbox Earn Look for the chat launcher in the bottom-left corner. Click it to open a conversation with Promoly. If you are signed in, the chat is identified by your email so the team can see who you are. You can still open chat if you are notFew readers
  • What do Received and Downloaded mean in Inbox?
    Inbox cards now show when a promo arrived, and when you first downloaded it. Open Promoly Inbox and look under the title on each card. Gallery and list views both show this line. Received Received is when that promo was delivered to you. Recent times use short wording: today yesterday a few days ago (for example, 3 days ago) Older promos use a short date (for example, 21 Aug). Hover Received for the full date and time in your local timezone.Few readers

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